Tender Bond
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Estimated Delivery Oct 23 - Oct 27
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Ships Australia-wide
Delivery Partners Australia Post | Aramex
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Buy Now, Pay Later
AfterPay, Klarna and Humm available at checkout
Tender Bond
Celebrate the heartwarming connection between a mother and her son with "Tender Bond," a resin figurine that beautifully captures their close embrace. This piece is exquisitely crafted, showcasing a mother hugging her son, a pose that radiates love and security. The figurine is finished in a wood-look texture, blending white and natural tones, making it a versatile addition to any interior decor and a symbol of the enduring bond between parent and child.
Heartfelt Design: "Tender Bond" depicts pure familial love, designed to evoke feelings of comfort and closeness. This figurine's expressive detail highlights a mother's protective and loving embrace, making it a profound statement piece for any home.
Elegant Finish: The figurine's subtle wood-like texture adds an element of rustic charm, while its neutral colour scheme ensures it complements any decorating style. It enhances its surroundings with a soft, understated elegance.
Compact and Decorative: Measuring 10 cm x 15 cm, this figurine is ideally sized for display on shelves, desks, or tables, adding a meaningful touch without overwhelming the space.
A Meaningful Gift: As part of a collectible series, "Tender Bond" pairs well with other figurines to tell a complete story of family affection. It makes a perfect gift for mothers, sons, or anyone who values the special bond this piece represents.
Perfect for special occasions or as an everyday reminder of love, "Tender Bond" enriches any setting, serving as a beautiful tribute to the loving relationships that shape our lives.
| Specification | Detail |
|---|---|
| Measurements |
10cm x 15cm |
| Material | Resin |
| Colour | Natural and white |
| Box Contents |
1 figurine |
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Shipping
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- Affordable Rates: Shipping starts at just $12.99. For heavier parcels, the maximum shipping cost will not exceed $29.99.
- Australia-Wide Delivery: We deliver across Australia, including Metro, Regional, and Rural areas. These rates apply to standard-sized items only. For larger, bulkier items, additional charges may apply due to special handling requirements.
- Reliable Partners: We partner with Aramex and Australia Post to ensure your items are delivered safely and efficiently. The choice of carrier depends on the size, weight, and destination of your order.
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Returns
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At House Journey, we're committed to ensuring your shopping experience is smooth and satisfactory. Here’s an outline of our refund and return policy, designed to be clear, fair, and customer-friendly.
🌟 Change of Mind Returns: If you’ve changed your mind about a purchase, you can return the item within 7 days of receiving it. The item must be in its original condition, unused, and in its original packaging. Feel free to reach out to us with any questions during this process.
🛠️ Warranty Claims: We stand by the quality of our products. If your item is faulty or doesn't meet your expectations, you can make a warranty claim within the warranty period, which is generally 12 months for most items. Please email us at hello@housejourney.com.au with your order details and a brief description of the issue. We’ll work with you to resolve the matter promptly.
🚚 Return Postage Policy:
- Customer Responsibility: The cost of returning an item is generally borne by the customer. We will provide a return label for your convenience, but the cost of this label will be deducted from any refund amount (if applicable).
- Shipping Costs to the Customer: Initial shipping costs when we sent the item to you are not covered or refundable.
- Faulty or Defective Items: If an item is returned under the "faulty" or "defective" category and, upon inspection, it is found to be free of faults or defects, you can choose to have the item shipped back to you at your own cost. If you opt for a refund, it will be calculated minus the return shipping label cost. Please note that refunds for faulty items generally do not include the initial shipping cost.
🚫 Exemptions:
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Collectables (Bone China Goods): Our collectables, including bone china goods, are typically not new. They are sold in an "as is" condition, with the exact condition of each item clearly described on the product page. We ensure these items are carefully checked before dispatch. Returns of bone china collectables are only accepted if the item significantly deviates from the description provided in the product listing. If the item matches the description, it is not eligible for return.
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Salt Lamp Cords: Our salt lamp cords are designed to be used specifically with bulbs purchased from House Journey. We cannot guarantee the performance or safety of bulbs from other retailers. To protect the cord from moisture, it must be fitted with a bulb plug. Given their consumable nature, cords are covered for 3 months. Due to regular exposure to heat and moisture, cords may wear over time, which is why we limit the warranty period.
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Salt Lamp Bulbs: Our halogen bulbs are selected for their effectiveness in heating salt lamps, enhancing their therapeutic benefits. However, halogen bulbs can be prone to blowing due to factors such as power surges, environmental conditions, and the natural properties of halogen bulbs. Therefore, bulbs are not covered under warranty. Only 12V 12W E14 bulbs should be used with our cords. Bulbs from external retailers may have the correct voltage but might not be compatible with our cords, potentially leading to issues. We strongly recommend purchasing bulbs from House Journey to ensure compatibility and safety.
⚠️ Chargeback Policy
At House Journey, we strive to handle all transactions fairly and transparently. However, in the event that a customer files a chargeback after already receiving a refund (or while in the process of receiving a refund), or files a chargeback after receiving the item without first attempting to resolve the issue with us, or files a chargeback after an assessment by our team that a refund or return is not appropriate, House Journey reserves the right to take further action.
⚠️ Chargeback Consequences: If a chargeback is filed under these circumstances, House Journey reserves the right to refer the chargeback amount to approved Debt Collection agencies for recovery. This action is taken to protect our business from fraudulent or unfair chargeback claims. We encourage all customers to communicate with us directly to resolve any issues before initiating a chargeback.
💡 Understanding the Australian Consumer Guarantee: House Journey adheres to the Australian Consumer Law, which guarantees that cannot be excluded. These include the right to a repair, replacement, or refund if goods are faulty or not as described. Our goal is to align our refund policy with industry best practices, providing you with peace of mind when shopping with us.
Need Help? If you have any questions or need assistance with a return or warranty claim, please contact our friendly team at hello@housejourney.com.au. We’re here to ensure your experience with House Journey is positive and hassle-free.
ℹ️ Policy Update Information
Last Updated: August 17, 2024
Please note that our policies are subject to change at any time without prior notice. We encourage you to review this page regularly to stay informed of any updates.
