FREQUENTLY ASKED QUESTIONS
- How Do I Spend Points?
You can spend your points by clicking on the Points tab while logged into your customer account. Under the Reward section, you can click Redeem next to the reward you want to claim. You can currently only claim 50% of your order on points.
- How much does it cost to join?
Our loyalty program is totally free! We do it to say ‘thank you’ to our awesome customers!
- Is there a limit to how many order points I can get?
There is no capped limit on your points.
- Can I redeem my points during a sale or in conjunction with another discount code?
No, as we already offer large discounts during sale periods. For this reason, House Miles points cannot be earned or redeemed during sitewide sale offerings.
Points cannot be redeemed in conjunction with any other discount code or offer.
- Do my points expire?
No, at this time points do not expire.